Technical Support

This is mainly for the technical support for clients. Client can learn more about the technical of point of sale hardware in this column. How to maintanence the POS, how to solve issues, how to do the test when the EPOS machine with issues. This will be a great help for all clients. If you have any questions about the point of sale hardware, welcome to contact Yuone for more. Professional technical support to you. If the technical support can not find you want, welcome to email support@yuonepos.com for more help.

What should I do if the screen shows water ripples on my POS machine?

What should I do if the screen shows water ripples on my POS machine? Here are some points for you to attention. If any issue of this, can also contact Yuone Tech support team to get the technical support.... View More>>

How can I set 852 (Latin2) code page on POS receipt printer model 8370?

How can I set 852 (Latin2) code page on POS receipt printer model 8370? This is a client's question on our website, really glad to receive it and we are happy to help you solve this issue. Here will tell you the steps of how to set 852(Latin) code page on... View More>>

What to do while the Point of Sale system crash?

A Point of Sale (POS) system is critical for businesses of all sizes to keep track of their sales and inventory. However, when a POS system crashes, it can be a significant setback for the business. In this article, we will discuss the steps that business... View More>>

Troubleshooting Tips for a Dead POS Machine: Getting Your Business Back on Track

The point of sale (POS) machine is an essential tool for businesses of all sizes. It enables smooth and efficient transactions, inventory management, and sales tracking. However, like any electronic device, POS machines can encounter issues, such as becom... View More>>

What to do if the touch function does not work while using a point of sale (POS) machine?

A non-responsive touch screen can be a frustrating issue, but there are several steps you can take to troubleshoot and potentially resolve the problem. In this article, we will discuss various troubleshooting techniques and solutions to help you fix the i... View More>>

How to resolve the issue of a flashing screen on a POS machine?

A flashing screen can be a frustrating problem while using the point of sale machine, but there are several steps you can take to troubleshoot and potentially resolve the issue. In this article, we will discuss various troubleshooting techniques and solut... View More>>

The Reasons for The Point of Sale System "Crash" and the Treatment Methods

The following is the premise "condition" of the crash failure to classify and explain the reasons for the point of sale system "crash" and the treatment methods (combined with the fault phenomenon), hoping to be of some help to everyone.... View More>>

What to Do When Your Touch Screen POS System Stops Working?

A touch screen Point of Sale (POS) system is a vital tool for businesses, enabling efficient and accurate transactions. However, like any technology, it can encounter issues. When faced with a non-responsive touch screen, it's essential to troubleshoot th... View More>>

10 Tips of Cash Register Maintenance

10 Tips of Cash Register Maintenance. Follow these tips will be able to maintance the electric cash register better, and will keep a longer life for it.... View More>>

Gerneral troubleshooting of barcode scanner

Barcode scanners have revolutionized the way we track products, manage inventory, and streamline processes. These devices have become an essential tool for businesses, enabling accurate and efficient data capture. However, like any electronic device, barc... View More>>

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